How do I transfer my App Store license to a Direct license?
There are two ways to buy Label LIVE:
App Store, or
Direct using Label LIVE downloaded from this website
Downloading Direct from our website has a few advantages:
Full control of software updates
Install beta versions
Downgrade to older versions
Offline licenses (works without Internet)
Sometimes a user will want to transfer their App Store license to a “direct” license.
1. Uninstall (App Store Version)
Mac: Move the app to the Trash
Windows: Search for Label LIVE. Right-click on the Label LIVE icon, and select Uninstall.
2. Download Direct Version
3. Signup for Licensing Account
Label LIVE license accounts are separate from your App Store account.
From Label LIVE’s Home screen, click on the Watermark button and enter your email address.
4. Check Email and Setup Account
You will receive an email. If you don’t see it, check your spam or junk folders. Click on the email’s Setup link and set up your account password.
5. Login and Optionally Start a Free Trial
You can immediately start a Free Trial. Do this if you need to print now. There is no delay and you can immediately begin printing labels.
6. Email Support
Use your email account to send a message to firstname.lastname@example.org. If possible, please include App Store proof of purchase. This will help us match you with an appropriate license.